This guide is for Johnson & Johnson colleagues who need access to J&J services such as email, Microsoft apps, apps from the J&J apps store or automatic WIFI access in J&J offices on their mobile devices. It is required to have Microsoft Intune Mobile Device Management installed on any mobile device to access J&J information, apps or services.
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Before you begin, ensure you have the following apps installed on your mobile device:

• PingID – with your Johnson & Johnson ID configured – Need help?
(sign in with your J&J email and password)
• Microsoft Intune Company Portal – Apple App Store or Google Play.

  
• Microsoft Outlook Mobile – Apple App Store or Google Play.

  

Microsoft Intune Company Portal

• Open Intune Company Portal. Select the option to "Sign In."
• Sign in using your J&J email credentials. You will then need to use your Ping ID to complete the sign-in process.
  
• On the "Set up J&J access" screen, select the option to "Begin". This will start the enrollment process.
  
• Follow the instructions on screen through the next several steps to complete the process.
  

Microsoft Outlook Mobile

Option A: For first time use only.

If you have not set up an account before on Outlook Mobile, please follow these instructions.

• Select the image or logo in the top left corner next to the word “Inbox”.
• In the bottom left of the screen, select the Settings gear icon to open the settings menu.
  
• From the Settings, select the option for “Add Mail Account”.
  
• From the popup, select the option for “Add Mail Account”.
  
• On the Add Account screen, enter your Johnson & Johnson email address and select “Add Account”.
  
• Complete the Ping authentication request with your Johnson & Johnson account information.
  

Need more help? View specific guides for Microsoft Intune by visiting: iPhone/iPad or Android and signing in with your J&J email and password.

Option B: Adding an additional account.

If you already have an existing personal account set up on Outlook Mobile, please follow these instructions.

• Select the image or logo in the top left corner next to the word “Inbox”.
• In the bottom left of the screen, select the Settings gear icon to open the settings menu.
  
• From the Settings, select the option for “Add Mail Account”.
  
• From the popup, select the option for “Add Mail Account”.
  
• On the Add Account screen, enter your Johnson & Johnson email address and select “Add Account”.
  
• Complete the Ping authentication request with your Johnson & Johnson account information.
  

Next steps

Open a browser on your Johnson & Johnson computer and navigate to: Bit.ly/JNJGetStarted.