Step 1

Accessing the J&J Network

To perform this step you will need to have your J&J email address and password. If you have a temporary password from your manager or have forgotten your password, please visit mypassword.jnj.com. If this is your first-time visiting Password Manager, please reset your temporary password and set up your security questions and answers.

For more help on using your J&J credentials, click the link below.

J&J Network Credentials guidance

Step 2

Setting Up PingID

PingID is used to confirm your identity each time you connect to your J&J Cloud PC. Open mfa.jnj.com and login using your J&J email and password. You must have a mobile number, or a non-JNJ email address already added to your J&J profile to set up PingID.

For more help on using PingID, click the link below.

PingID guidance

Step 3

Set up Cloud PC / Windows 365 on your device of choice

Login to windows365.microsoft.com and sign on using your email and password and authenticate using the PingID app. It is essential you download the 64-Bit version of “Microsoft Remote Desktop for Windows” to get the full functionality of your J&J Cloud PC.

For more details or help on how to set up your J&J Cloud PC, click the link below.

Cloud PC / Windows 365 guidance

Next steps

Open a browser on your Johnson & Johnson computer and navigate to: Bit.ly/JNJGetStarted.